Freelance work — Projects I have worked on over the years

  • ABN AMRO - Redesign corporate websites.
    New digital designs for ABN AMRO's corporate websites: abnamro.com, abnamroclearing.com and abnamroprivatebanking.com.
    • Industry: Banking    • Deliverables: Design pattern library    • Duration: 18 months    Read case study ›

  • ABN AMRO - Redesign intranet, worldwide.
    User research, usability tests and design adjustments for ABN AMRO’s newly designed intranet.
    A social intranet; changing the organisation by breakinhg down communication.
    • Industry: Banking    • Deliverables: Information Architecture / Usability recommendations    • Duration: 11 months   

  • Bol.com - Converting research into a commercial succes story.
    Bol.com asked me to generate innovative ideas for business growth and online promotion. Paired with developer Michiel Koning to build prototypes of conceptual designs, we presented our new ideas every two weeks with the goal of user experience and conversion improvements.
    • Industry: E-commerce    • Deliverables: UX strategy & prototypes    • Duration: 5 months   
  • Essent - Brainstorming Sessions.
    Together with The Garage, I organized and facilitated three brainstorm sessions for Essent and Energiedirect.
    The goal of each session was to improve user experiences and to create a prioritized list (product backlog) of work for the development team.
    • Industry: Energy & utilities    • Deliverables: Brainstorming sessions / User interface design    • Duration: 4 months   

  • Innovam - UX research.
    UX strategy for Innovam, a Dutch ‘automotive industry’ training institute.
    • Industry: Automotive    • Deliverables: User research report / Customer journey maps   • Duration: 3 months    Read case study ›
  • Rijksoverheid - Consulting on accessibility regulations.
    Consulting for Bright Alley on accessibility improvements for an e-learning module they developed for the Dutch Ministry of the Interior and Kingdom Relations (Ministerie van Binnenlandse Zaken en Koninkrijksrelaties).
    • Industry: Government Administration    • Deliverables: Accessibility Consulting    • Duration: 3 days   
  • TomTom - Front-end development.
    TomTom provides mapping data to several car manufacturers, Trivago, Huawei, and Uber in 300+ cities.
    I joined the TomTom team back in 2008, temporarily replacing a front-end developer. When TomTom asked me to create map visuals and help with the maintenance of TomTom’s online environment, I decided to collaborate with a fellow developer and software engineer. Together we kept up with the demand at a fast pace, earning us a 'preferred supplier' contract for the years to come.
    • Industry: Navigation technology    • Deliverables: User interface designs & development    • Duration: 2 months (initial project)  
  • Tripaneer - New UI designs for tripaneer.com.
    Tripaneer is a startup comprised of travel experts who love - and live - their work.
    In my short time with them, I helped improving the overall online user experience of their online platform, a marketplace for unique travel experiences. Read case study ›
    • Industry: Travel & hospitality    • Deliverables: User interface designs    • Duration: 4 months   
  • UPC Broadband - Styleguide.
    UPC was the second-largest cable operator in the Netherlands until the merger with Ziggo in 2015. UPC provided digital cable television, broadband Internet, and telephone service to both residential and commercial customers.
    I helped determine the style and format specs of the UPC B2B website and wrote the internet style guide to ensure UPC's online presence was consistent.
    • Industry: Telecommunications    • Deliverable: Styleguide    • Duration: 1 month   
  • Vattenfall - B2B Self-service platform.
    Nuon's name change to Vattenfall involved a challenging rebrand process for their online self-service platform. I worked on the self-service platform for Vattenfall's business customers within a team of digital professionals. Read case study ›
    • Industry: Energy & utilities    • Deliverables: User interface designs    • Duration: 12 months   
  • Vattenfall - Trading Platform.
    Redesign and ‘quick wins’ for Vattenfall’s online marketplace for buying and selling energy.
    The trading platform is a digital marketplace related to the Dutch energy markets ENDEX / OTC (long-term trading) and APX (day trading). The platform has been developed for clients with their own energy generation installation. Organisations and entrepreneurs can independently take up trading positions 24 hours a day.
    • Industry: Energy & utilities    • Deliverables: New digital designs / Data visualization   • Duration: 5 months